Offices closed to visitors

Whilst our offices are closed to the public, we are still working hard and are contactable by video, email and phone. 

We want you to stay healthy at home and so if you need help, please think about asking your family, neighbours and friends first. 

We are also operating a 'Stay healthy at Home' out of hours service during evenings from 5 - 8pm and weekends 9am - 8pm for people who are genuinely isolated.  This service helps connect people to community resources and groups who can provide assistance.   Please call: 07851 248576

Thank you!

As of today (2 April) we have heard from 550 people who have responded to our Bridgend County Borough volunteer response 'Call to Action'!

Thank you to all our volunteers for helping vulnerable people living in our communities in these most challenging of times.

We have closed most of the opportunities on our Volunteering Wales website as we have had so much support - but please keep checking as new opportunities will be available in the coming weeks.

 Latest updates :

(Further daily updates are also available by visiting our Latest news web page and our Facebook and Twitter feeds)

2 April 2020:
Online support for older people to stay active at home - Are you ready to accept our ‘active at home challenge’? Take part in online seated exercises and Tai Chi sessions  to help you keep a healthy body and mind

Coronavirus - Support and advice for people affected by dementia - The Alzheimer's Society can help people get the support they need.

Coronavirus: resources for people living with a learning disability - Learning Disability Wales has gathered together the latest useful resources about Coronavirus (COVID-19), including some good easy read guides, for people with a learning disability.

1 April 2020:
In Covid-19, has data protection scared your small group? Read more about what you need to know about data protection here

Coronavirus: Information for Trustees
- The coronavirus pandemic has raised serious issues for trustees of all charities, meaning that risk management and effective decision-making are more important than ever.

WCVA keeping an up to date page on their website recording responses from funders in Wales and England in light of the Covid-19 virus. Read more here.

Charities Aid Foundation has launched a rapid response Fund up to £10,000 to help smaller charitable organisations affected by the impact of Covid-19.

Yapp Charitable Trust Grants available for running costs and salaries to small registered charities in England and Wales to help sustain their existing work.

31 March 2020:
Temporary changes to Standard and Enhanced ID checking guidelines as a result of coronavirus outbreak - This change will enable ID documents to be viewed either via video link or for scanned  images to be used in replacement of original documents and verified via video link.

Coronavirus Job Retention Scheme - all UK employers with a PAYE scheme that was created and started on or before 28 February 2020, will be able to access support to continue paying part of their employees’ salary for those that would otherwise have been laid off during this crisis.

Get coronavirus support as an extremely vulnerable person - People who are extremely vulnerable to coronavirus due to an existing health condition will receive a letter from Wales’ Chief Medical Officer.

30 March 2020:
Government launches Coronavirus Information Service on WhatsApp.  The new free to use service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

Multi-million pound boost to support volunteers and Wales’ most vulnerable. Welsh Government has announced an initial fund of £24 million to support Wales’  voluntary sector in response to the Coronavirus pandemic.

24 March 2020:
Government guidance on partial lock-down: Voluntary and community groups may be providing essential services to people who are vulnerable and isolated and therefore can continue to provide these services provided they are doing so safely.  You may wish to contact your local PCSO to advise them.

Trading standards advice on COVID-19 scams.  At such an awful time, we still have awful people trying to exploit the situation and our vulnerable citizens.  Please be safe and be careful!

23 March 2020:
For useful advice from the Community Transport Association regarding Volunteer drivers, please click here

BAVO leading on co-ordinating a community response to COVID-19 in Bridgend County Borough

BAVO has been asked to lead on co-ordinating a community response to COVID-19 in Bridgend County Borough, working with voluntary and community groups and the volunteer centre and connecting people that need support to assets in their local community.

We will be working in partnership with Bridgend County Borough Council, Public Service Board members, Cwm Taf Morgannwg Health Board and Cwm Taf Morgannwg Public Health team.  We are also connected to Third Sector Support Wales, the national network of CVCs and WCVA.

COVID-19: BAVO's Community response:
Bridgend County Borough is rich with active voluntary, community and faith based organisations and volunteers that will already be developing plans to support vulnerable people in localities.

There will be an additional groundswell of local people wanting to play a role in supporting COVID-19 efforts.

BAVO will look to harness this support in a safe and effective manner ensuring efforts are well co-ordinated and duplication is minimised.  

We will work with the sector to explore options for mobilising support for vulnerable and excluded groups with additional expertise being provided for key partners. We will also consider how the sector can provide new support to vulnerable adults/families that need to self-isolate or who are stressed and anxious about COVID-19

We are working with Bridgend County Borough Council and other partners to:

(1)      Co-ordinate community action 

(2)      Support safe volunteering and volunteer practice

| Read more here |

Coronavirus - Actions for your community

Six steps to make a positive difference in your community:

  • Think of others and be kind;

  • Connect and reach out to your family and neighbours;

  • Make the most of local online groups;

  • Support vulnerable or isolated people;

  • Share accurate information and advice;

  • Behave responsibly'

| Read more here |

Digital Communities Wales: Supporting people to come together digitally during social distancing

If the elderly or vulnerable in our society can access and use digital technology over the coming weeks, it means they will be able to stay connected, socialise online, shop for groceries, find health information and access resources and activities to keep them occupied. | Read more here |

What can voluntary and community organisations in Bridgend County Borough do to prepare for Coronavirus?

Help for your voluntary organisation or community group.

At this stage, one of the most useful things that organisations can do is to think about how their organisation will cope if a high proportion of their staff or volunteers become ill or unavailable at the same time, and what steps you might take to avoid this happening.

| Read more here |

Find local support groups

Find voluntary services at your fingertips! Find a wide variety of excellent voluntary and community services that are able to provide information and support so that people can make an informed choice.

infoengine - are you offering support to your community during the Coronavirus epidemic?

Promote the services you have available. Register on to the online directory of third sector services, to let your community know how you can help them in these difficult times.

| Read more |

| Darllen mwy |

COVID-19 - advice for parents and carers

This guidance will assist schools, childcare and other educational settings in providing advice for pupils, students, staff and parents or carers regarding:

1. Novel Coronavirus (COVID-19)
2. How to prevent the spread of disease
3. Cases and contacts in educational and childcare settings

| Read more here |

The outbreak COVID-19 may be stressful for people - How to protect your mental health

Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with stress and looking after your mental health will make you, the people you care about, and your community stronger. There is a lot of online advice and news articles out there to help people through this period of change. | Read more here |

NEW DWP website provides information about Coronavirus and claiming benefits

It is being updated regularly with the  arrangements the Department of Work and Pensions is making to support those affected by the coronavirus

Information for the public on COVID-19

What is COVID-19 and what are the symptoms?

COVID-19 is a new strain of coronavirus first identified in Wuhan City, China in December 2019. It is a new illness that can affect your lungs and airways. The following symptoms may develop in the 14 days after exposure to someone who has COVID-19 infection:

  • cough;
  • difficulty in breathing;
  • fever.

| Take a look at NHS Direct Wales symptom checker here |

Generally, these infections can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.

| Read more here to look for general advice on keeping yourself and those around you healthy and safe |

| Take a look at an 'easy read' document about Coronavirus from People First here |

With the rapidly changing nature of the COVID-19 outbreak, information and advice from Government can change quickly.

For all the latest Government information on COVID-19 and the measures the Government, and Devolved Governments, are taking, please visit the UK Government website and the Welsh Government websitec.

| Read more here |

Online isolation notes launched – providing proof of coronavirus absence from work

From the Department of Health and Social Care, 20 March 2020

People unable to work for more than seven days because of coronavirus (COVID-19) can obtain an isolation note through a new online service. | Read more here |

Need for public bodies and health practitioners to be able to communicate directly with people when dealing with Coronavirus health emergency has never been greater

The ICO is a reasonable and pragmatic regulator, one that does not operate in isolation from matters of serious public concern. Regarding compliance with data protection, they  will take into account the compelling public interest in the current health emergency.

Data protection and electronic communication laws do not stop Government, the NHS or any other health professionals from sending public health messages to people, either by phone, text or email as these messages are not direct marketing. Nor does it stop them using the latest technology to facilitate safe and speedy consultations and diagnoses. Public bodies may require additional collection and sharing of personal data to protect against serious threats to public health.

| Read more here |

Coronavirus, an advisory webinar for employers

Multiple dates available.

This free webinar will provide practical advice for employers to help manage the impact of Coronavirus in the workplace. It includes:

  • steps that can help reduce the spread of the virus;
  • effective ways of communicating with employees;
  • self-isolating, time off, sickness certification and sick pay;
  • altering working hours, shift patterns and working arrangements;
  • remote working and the use of technology 

| View more details and register your place here |

Useful links:

Further guidance regarding the Coronavirus can be found via:

NHS Coronavirus overview

ACAS Coronavirus advice for employers and employees

Welsh Government

Government’s Corona Virus Action Plan