Finding volunteers

Our Volunteer Team helps local organisations be the best they can be through giving best practice guidance on volunteer recruitment and management, supervision, training, engagement and retention.

You can contact our Volunteer Team at BAVO who can provide you with the information they require to make informed choices in volunteering. Registration for organisations is free of charge.

Urgent message: Safety and compliance for volunteering

As we are all aware, volunteers around the country have helped serve their local communities through the recent lockdowns and this has provided a crucial part of the national response to the pandemic.

Are you aware of your liability as a committee member/trustee of a Covid-19 Response Group to protect your volunteers, staff and beneficiaries?

Are you complying with the law regarding protecting data and contact details of beneficiaries (especially those who may be vulnerable) and volunteers?

Are you protecting your volunteers, beneficiaries and staff from catching or spreading Covid-19?

Does your current insurance cover your current work?

Should your volunteers have DBS checks?

As we all continue to work to meet the needs of the community in these challenging times, it is vitally important that we ensure we are all working within the current guidance and legislation.

Concerns are being raised around transmission rates and obviously we want to keep volunteers as safe as possible, as well as make sure community responses are not contributing to the spread of the virus.  We have also had reports of groups who may not be taking into account some of the key areas of compliance outlined below.

We therefore want to remind groups, whether undertaking formal or informal volunteering that there are responsibilities that you have to remain mindful of, these include:

  1. Data protection and limiting the sharing of data to volunteers about vulnerable people you serve.
  2. Safeguarding, including screening and DBS checks of volunteers where relevant.
  3. Insurance: e.g. employer insurance covers volunteers (not just employees) and where appropriate and necessary, checking MOT, tax and insurances of any personal vehicles being used on volunteer transport.
  4. PPE ensuring those that require it are using masks and PPE in their activity and following proper processes.
  5. Risk assessments and protocols and safeguards are in place if handling money or medication/ delivering prescriptions.
  6. Abiding by Alert Level 4 rules.

If you need any further guidance, please contact our Development Officer team, or refer to the following links:

WCVA all Covid-19 guidance
Changes to rules for DBS checks
Disclosure application process for volunteers
Data Protection and GDPR
Risk assessments
Wales Safeguarding Procedures
Safeguarding Social Media
Community response to Covid-19 can help organisations looking to recruit

Third Sector Support Wales’ digital volunteering platform is FREE  for volunteers to look for opportunities and for organisations looking to recruit.

For organisations working with volunteers, this system will help you to recruit and manage volunteers, log volunteer hours, plan rotas and events, record training and experience and produce reports.

Register at

You will need to click the need volunteers – add your opportunity box, register and then add volunteer opportunities.

Investing in Volunteers (IiV) – A new free tool to help ensure that volunteers have the best possible experience

IiV Essentials is a free online tool designed especially for volunteer-involving groups and organisations. It was developed nationally and is supported by NCVO, Volunteer Now, Volunteer Scotland and WCVA.

WCVA (alongside NCVO, Volunteer Scotland and Volunteer Now) have launched a new free tool to help you improve the volunteer experience at your organisation, ensuring that volunteers are involved in delivering your mission in the best way possible.

Focussing on six core areas, you’ll be guided through a series of questions that will help you define how you support and engage your volunteers, how they contribute to your mission and how they enhance your services for the people who use them.

You can find out more about IiV Essentials here.

If you are looking for volunteers for your organisation…take a look at our volunteer information sheets

Here you can find all the information you’ll need to get started in volunteering. We cover a wide variety of topics relevant to working with volunteers, from developing your volunteer strategy, writing a volunteer policy, to information on recruitment, expenses, safety, legal matters and how to attract and involve different target groups effectively.

Our volunteering information sheets can be here

Latest news…

Volunteering Wales grants scheme reopens
Deadline 12 April 2021

The 2021/22 Volunteering Wales Grants scheme is now open to applications, with an emphasis on projects supporting the Well-being of Future Generations Act. The scheme is administered by WCVA and is designed to deliver the Welsh Government’s commitment to identifying opportunities for more people to volunteer, through grants up to £20,000.

This year’s Volunteer Wales grant scheme will focus on 10-month interventions, that tackle barriers to volunteering, giving a positive experience for the volunteer and a long-lasting impact on the community. WCVA hope to do this by aligning the aims of the funding with the goals of the Well-being of Future Generations Act (2015). Find out more details and how to apply here.

Contact us

For further details contact BAVO, T: 01656 810400 or E:

  • Third Sector Support Wales
  • Welsh Government
  • Investing in Volunteers
  • Trusted Charity Mark
  • Quality in Befriending
  • Healthy Working Wales Gold
  • Cyber essentials