Who can refer people?

Anybody who is supporting a person and feels that they need that little extra support or companionship. These can be health professionals such as occupational therapists, GPs, social workers and district nurses. Housing associations can also refer, as well as voluntary organisations, family members or friends. We also have people who self-refer. 


How do we refer somebody?

  • Discuss our service with the person concerned, they must be happy and agree to receive support from us;
  • Contact our BAVO office and speak to our Project Officer by calling 01656 810400 or E: [email protected]
  • Complete a referral form here.

 We will:

  • set up an initial visit with the person requiring befriending to discuss their needs;
  • carefully match a trained and DBS checked volunteer to the needs of the person;
  • accompany the volunteer on their initial visit;
  • contact you to inform you that the befriending service has started.

Further information can be found by downloading our 
| Referral guide for Bridgend County Borough |


Contact us:

For further details contact Tracy at BAVO, T: 01656 810400 or E: [email protected]