Healthy Homes, Healthy People

Published: 8 July 2021
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Healthy Homes, Healthy People works across Wales and the South-West of England supporting people to have:

  • warmer homes;
  • safer homes;
  • healthier homes.

They do this by offering a range of advice, support and referral options tailored to the needs of the household. It is open to everyone, but some of the services they refer to have their own eligibility criteria.

Support includes:

  • Energy: help and advice with understanding energy bills, support with fuel debt, tariff-switching, smart meters, savings and discounts (e.g., Warm Home Discount);
  • Water: information, advice and support with tariff reductions and water meters;
  • Heating: support with applications to Nest, a Welsh Government-funded scheme, providing replacement boilers, central heating systems and insulation to qualifying households;
  • Income maximisation: support and signposting for benefit checks and council tax reduction applications;
  • Home adaptations: support accessing grab-rails, level access showers, stair lifts etc;
  • Priority Service Register: free registration with gas, electricity and water providers for qualifying households;
  • Home safety measures: carbon monoxide awareness, smoke alarms and locking cooker valves – information and advice for all and devices for qualifying households;
  • Connection to the gas network: support to apply for gas connection vouchers where eligible.

From energy saving advice to fuel debt assistance, home safety advice to advice on benefit entitlement; their team are there to help. If you, or someone you know, is finding it hard to heat their home, contact:

Call: Katrina (Lead Community Worker), T: 07795 950 881 or Katie (Project Manager), T: 07889 311 051

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