Who Can Make a Referral?
Anyone who supports someone in need of a little extra companionship can refer to our service. This includes health professionals such as GPs, occupational therapists, social workers, and district nurses, as well as housing associations, voluntary organisations, family members, and friends. Self-referrals are also welcome.
Who Can Be Referred?
To be eligible for our face-to-face befriending service, individuals must:
Feel lonely or isolated with little or no family support
Live in Bridgend County Borough
Reside in their own home, sheltered housing, rented accommodation, or housing association property
Be experiencing grief or adjusting after a bereavement
Want to make new friends or join community activities but lack the confidence to go alone
How to Refer Someone:
Speak with the person first—they must be aware of and agree to the referral
Contact BAVO’s Project Officer on 01656 810400 or email bavo@bavo.org.uk
Complete our referral form [link or instructions here if applicable]
What Happens Next?
We’ll arrange an initial home visit to discuss the individual’s needs
A trained and DBS-checked volunteer will be carefully matched to them
A member of our team will accompany the volunteer on their first visit
We’ll keep you informed once befriending support has started
For more details, please download our Referral Guide for Bridgend County Borough here.
