If you are feeling lonely and isolated we can help. Do you sometimes feel like this....

  • Lonely with no extended family or friends around you?
  • Would you like somebody to accompany you when you’re going out and about?
  • Transport is a problem and you can’t get to the places you’d like to visit?
  • You’d like somebody to pop in for a chat and a cup of tea?

Wouldn’t it be nice if somebody could... 

  • accompany you to a community café, a local group or activity of your choice?
  • call in for a chat or take you shopping?
  • take your dog for a walk with you?
  • play a game of scrabble over a cup of tea?

We support many people just like you through our volunteer befrienders. They will give some of their own time to offer you companionship if you are feeling lonely or need that little extra help to get out and about and back into community life. We will visit you in your own home and you can decide what type of  befriending you would like. The choice is yours!


 We can help if you:

  • feel lonely or isolated;
  • live in Bridgend County Borough;
  • live in sheltered or rented accommodation, housing association property or your own home;
  • have suffered a bereavement and need support to get back into community life;
  • need extra support with practical things like going for a walk or shopping;
  • want to make new friends and participate in community activities or clubs, but don’t have the confidence to go there alone.

All of our volunteers will have followed a carefully planned training  programme and will be carefully matched with you. You will also receive regular contact from BAVO to ensure that you’re happy with the volunteer who is  supporting you  and with our befriending service

All of our volunteers will have undergone a DBS check to ensure your safety.


What happens if I ask for help?

After asking for support, we will come out to visit you and take some details. We will discuss what types of befriending you would like and will ask about your interests. This information will assist us with matching the right volunteer to you. Once we have matched a volunteer befriender, we will come and visit you at an agreed time. Your befriender will then continue to visit on a regular basis, if that is what you want.


Listen to Mair's story here - 

We will keep in touch with you on a regular basis to ensure that you are happy and getting the most out of befriending. You can decide if you want our support to stop at any time.

For further information call BAVO, T: 01656 810400, E: [email protected]


Are you lonely and want a bit of company or need a break from your four walls?

If your answer is YES, visit the Befriending Café at Dyffryn Chapel, Bedw Street, Caerau Maesteg CF34 0TF every Monday from  12 - 2pm. 

Come along and have a cup of tea or coffee, enjoy a chat and meet new friends! If you haven’t got transport, no need to worry! Please get in touch and we can arrange the town rider service to collect you from your home and return. 

For further information contact:  Laura (Community coordinator), T: 07815 579082 or Tracy at BAVO, T: 01656 810400.


Community cafés

Throughout Bridgend County Borough there are community cafés, where you can come along to meet new friends, take part in activities and enjoy getting out of the house.There are a number of community cafés throughout the county borough, where you can come along to meet new friends, take part in activities and enjoy getting out of the house.

| Find out where a community café is near you |


Further information can be found by downloading our 
| Befriending for people in Bridgend County Borough guide |


Contact us

For further information, contact Tracy at BAVO, T: 01656 810400 or E: [email protected]