We can look back at what has been achieved in 2017-18 with a sense of satisfaction and pride. We have again been flexible and resilient and adjusted our working practices to face the challenges of further reduced core funding.

It is a tribute to the hard work and dedication of our staff team that we have been able to continue to serve members and communities without disruption. We credit the Board with their vision and for their commitment to utilise reserves and invest in our member services team to ensure we do not compromise on service level or quality.

In 2017-18 we experienced another busy year. We responded to 5,119 enquiries, enabled 1,392 people to gain new skills through our training programmes and achieved £963,561 known new inward investment for local activity, facilities and causes. 

| Annual Impact Report 2017-18 (English language version) |

| Annual Impact Report 2017-18 (Welsh language version) |