Last year, Welsh Government funded Carers Trust Wales to work with commissioners, decision-makers, service providers and carers to explore effective and emerging practice in providing high-quality support to carers.

Despite the challenges presented by austerity, they found many excellent schemes and projects that have been developed and delivered to help identify and support unpaid carers of all ages across Wales.

Through their research, they identified seven common factors that contribute to the development of good services for carers: 

  1. Involvement of carers in the design and development of provision to meet their needs.
  2. A diverse and sustainable funding base for carers services.
  3. A clear focal point from which carers and professionals can access up to date information, advice and support.
  4. A proactive approach to identifying and supporting all carers and raising the profile of caring amongst professionals and communities.
  5. Parity of provision across geographical area served.
  6. Working collaboratively and in partnership.
  7. A skilled and competent workforce.

During Carers Week, Carers Trust Wales has published their comprehensive report Good Practice Approaches to Supporting Cares in Wales which includes further information about these seven common factors and more than 30 detailed case studies which capture some of the most impactful and effective approaches to putting them into practice.

Julie Morgan AM, Deputy Minister for Health and Social Care, has welcomed the report’s launch and strongly encourages those who are planning and commissioning services for carers to use the guide to inform their approaches.