A new service providing simpler support for individuals looking to get into work was launched 1 May 2019 by the Welsh Government.

‘Working Wales’, delivered by Careers Wales, aims to provide a simpler approach to employability support by providing individuals with a single point of contact through which they can access the personalised, expert advice and training they need to find and maintain good, long-term employment.

Economy Minister Ken Skates explained: “We’ve made a lot of progress in Wales tackling unemployment and economic inactivity in recent years, but the launch of this new service gives us the opportunity to go even further through a smarter, more joined up way of providing support to individuals looking to get into, or back into work.

“Through the creation of Working Wales we want to make available easily accessible and more personalised support to people looking for work in Wales through which they can access the tailored advice, training and support they need to get into good quality employment.

“Working Wales does just that, making it easier for young people and adults to access the right support at the right time. It will see us work more collaboratively with partner organisations to ensure individuals are referred on to support and programmes appropriate to them and will enable us to work more closely with young people and adults across Wales, ultimately empowering them to gain the skills and experience that we know employers are looking for.”

The new, free advice service will look to maximise reach by being made available where it can have the biggest impact, be it face-to-face at Careers Wales offices, local job centres and community hubs, over the phone or through a new, dedicated website at www.workingwales.gov.wales

It will be available to people over the age of 16 who are not in full time education, regardless of location, accessibility or personal circumstance, to support them into employment.