Local and regional training courses


Develop your supervisory skills and enhance confidence and ability to fulfil line management responsibilities

Staff supervision, support and development Wales Council for Voluntary Action (WCVA) training.logo

Date:16 May 2018 - 5 June 2018 (three days)
Location: The Culture and Media Centre, Loudoun Square, Butetown, Cardiff, CF10 5HW
Trainer: Eileen Murphy

Cost: WCVA members: £395, voluntary/community: £455, partners of WCVA: £465, Public and Private sector: £515

You will need to commit to:

  • The full three day course;
  • To achieve the ILM award you will need to successfully complete the three short assignments following the course. The trainer will provide support for you during the assessment process;
  • A registration fee of £69 per learner will be charged for those who register to complete the ILM assessment.

This ILM endorsed course provides opportunities for you to develop your supervisory skills and to enhance your confidence and ability to fulfil your line management responsibilities.

The three day course will focus on good practice in induction, supervision, appraisal, managing performance, staff support and team and individual development. The course will give opportunities for you to practice your supervision skills. The training methods will include presentation, small group work, discussion and practice, all supported by a course work book. This course will enable you to put your newly enhanced knowledge and skills into practice back in your organisation, project or community. 

Find out more or book now >>>


Personal and Professional Boundaries - Steps Training course 17 May

Date: 17 May 2018logo
Time: 9.30am - 4pm
Location: St Line House, 60 Mount Stuart Square, Cardiff Bay, CF10 5LR
Cost: £99 + VAT per person (including all materials)

The nature of this course allows candidates to explore and discuss the finely balanced relationship between client (vulnerable) and staff member (professional) and the development of appropriate professional boundaries. The course focuses on safeguarding staff, clients and the organisation. The importance of dynamic risk assessment, and the dangers of crossing professional boundaries.

Target group:
All staff who have contact with clients and also line managers who have the responsibility of supervising support staff and anyone who wishes to gain an understanding of the issues staff members encounter when dealing with client focused relationships.

Course aims:
The course is designed to assist those who have regular contact with clients/service users to develop and explore their relationships whilst observing professional boundaries, also support supervisors to identify and be proactive when dealing with areas of concern.

Read more here >>>

As well as supporting good practice and expand knowledge of policies and procedures, support staff will be equipped to confidently manage the difficult client/worker relationship. 

For further information or to reserve your place contact Steps Training, T: 02920 095300 or E: 


Tales from the Camps’: History, Ethnicity, Identity and Mobility – an educational training day

Venue: Chapter Arts, Market Road, Canton Cardiff, CF5 1QE logo
Date: Monday 21 May 2018
Time: 9.30am - 4.30pm with refreshments included for the workshop participants
Cost: The cost for the day (to include light refreshments and lunch) is £145 per participant, if you book before the Friday 11 May and £160 per participant if you book between Monday 14 May and Friday 18 May 2018. Places will only be secured with a confirmed payment.

The Romani Cultural & Arts Company is inviting participants on 21 May 2018, to a training day at the Chapter Arts Centre, Cardiff offering ‘an insider’s guide to a deeper understanding of the Romani and Traveller communities in Wales’ and to building stronger relationships with the Gypsy, Roma, Traveller communities on the basis of that deeper understanding, for educationalists, policy and strategy-makers, local authority service providers, non-governmental organisations and the third sector. 
The Romani Cultural & Arts Company is uniquely positioned to deliver such understanding and experience, from a Romani and Traveller perspective, as RCAC is a Gypsy, Roma and Traveller led organisation that promotes development within the community it serves, addressing social justice and improving social cohesion between communities. 

Who should attend this training?
This course is essential for anyone interested in ensuring that their services are inclusive and accessible for the Romani and Traveller communities and for meeting the complex legislative framework that ensures diversity and . It would be particularly useful for those who work in equality, health, education, social services, planning, housing and accommodation and the early years.
Why should you attend this training?
It will support you to:

  • Ensure effective engagement with the Romani and Traveller communities in your local area, whilst improving your knowledge of the complex cultural and historical issues that impact upon the relationships you wish to build, to improve service delivery;
  • Be understanding and informed in your interactions with people from the Gypsy, Roma, Traveller communities;
  • Be better able to assess the service needs that address the Gypsy, Roma, Traveller communities in Wales.


  • increase awareness about the cultural, ethnic and historical diversity in Wales; 
  • address the issues, obstacles faced by and the needs of Romani and Travellers in Wales; 
  • encourage innovation and improvement in the delivery of services and provision to Romani and Traveller communities;
  • build trust and cooperation between Romani and Traveller communities and local authority and other sector service providers.

Learning objectives:

  • Achieve a broader and more comprehensive understanding of the needs of GRT communities, from a local authority perspective;
  • Develop a level of knowledge that will enhance and inform local authority officers’ interactions with individuals and groups from the GRT communities in their areas and localities;
  • Introduce knowledge regarding the important differences between Gypsy, Roma, Traveller communities and their cultures, languages and origins, insofar as is useful to participants in the training, with the aim of inspiring best practice and improving service delivery;
  • Introduce to participants examples of community members who are role models and who can challenge the prevailing stereotypes of Gypsies and Travellers or the negative images of Roma, present in media and popular press.

By the end the session participants will have:

  • increased their knowledge of the culture, traditions and history of the Romani and Traveller communities (this includes a timeline of key historical events and legislation);  
  • developed an understanding of diversity within the Romani and Traveller communities (including addressing the questions of who are Gypsies, Roma and Travellers?);
  • increased their awareness regarding the obstacles, prejudice and discrimination faced by Romani and Traveller communities in Wales more widely across the UK and across Europe;
  • identified obstacles to access and attitudinal issues or barriers in accessing education, health, employment, accommodation, justice and other public services, that inhibit the delivery of quality provision to Romania and Traveller people communities;
  • improved participants’ understandings of how to engage effectively with the Romani and Traveller communities and what they can do to prevent exclusion and ensure inclusion in the delivery of their services;
  • developed an approach that will put their learning into practice, in the workplace;eEstablished a baseline of knowledge and support that can be accessed to assist other staff, officers and co-workers.

Read more here >>>

For a booking form, E:


As the clock moves ever closer towards the imminent 25 May deadline, is your organisation ready for GDPR?


Tuesday 22 May 2018 at 11am - 12.30pm

GovNews, in partnership with Restore Digital, are delighted to bring to you an exclusive online learning exchange with David Teague, Regional Manager at the Information Commissioner’s Office.

David will be introducing the latest Regulatory Policy out for consultation and in his talk will also highlight:

  • With the deadline days away, only 20% of the UK public have confidence in how organisations are processing their data;
  • Key principles guiding the legislation;
  • Myth busting – it’s not just about monetary fines;
  • People are at the heart of it all - GDPR is all about the individual.

David will be joined by Sarah Shelton from Restore Digital. Sarah will talk about how organisations are storing their data and what they need to know to ensure that it is being done correctly.

Book your place now on this unmissable and timely webinar. The presentations will be followed by a GovNews facilitated Q&A session, giving you the unique opportunity to clarify any queries you may have about the impending legislation.

Register for live webinar

If you can't attend live on 22 May, email Lisa Crickmer at Restore Digital for a copy of the post event recording and session notes.


WCVA free invitation to breakfast session on good governance

Date: 25 May 2018logo
Location: Hugh James Offices, Cardiff
Time: 8.30 - 10am

Trustees must accept ultimate responsibility for everything their charity does: its aspirations for the future as well as directing how it is managed and run.

Emma Burns, Head of Employment Law at Hugh James, was appointed as Trustee of Breast Cancer Care in 2008 and was appointed Chair of the Board of Trustees in March 2014.

Join Emma over breakfast to learn more about how you can fulfil your legal duties when making strategic decisions, and feel confident in understanding the potential cost and risks involved.

To reserve your place, please RSVP to by 15 May 2018.


StreetGames Parks Doorstep Sport Activator FREE Workshop at Wildmill

Location: Wildmill Community Life Centre, 1 The Precinct, Bridgend, CF31 1SP poster
Date: Tuesday 29 May 2018
Time: 11am - 4pm
Cost: Free of charge

You don’t need to be sporty to get involved. The workshop focuses on fundamental sports skills, games for fitness, outdoor games and play activities. Informal workshop relaxed, where they will go through lots of worthwhile fun activities and games.

The Parks Activator has been developed in order to provide volunteers, young people, youth and community workers with a multi-skill approach to delivering activities for young people in their local community. The workshop focuses on fundamental sports skills, games for fitness, outdoor games and play activities. All activities and games are designed to be played with a variety of bats, balls, Frisbees and equipment making them adaptable to the space and equipment available.

The workshop will:

  • Introduce the fundamental sports skill categories of striking and fielding, net and wall, invasion games and athletics and explore principles of play within these categories;
  • Explore traditional playground games such as tag;
  • Enable the learner to deliver a range of adapted games and fitness activities for delivery in parks and outdoor spaces;
  • Provide top tips for organising events in local parks and spaces.

Minimum age: 16 years

Book here >>> 

For further details E: or T:  07932021517.


Financial policies training course with WCVA


Date: 14 June 2018
Location: The Culture & Media Centre, Cardiff, CF10 5HW
Trainer: Shirley David   
Cost: £125 WCVA Members/ £155 voluntary/community/ £167partners of WCVA/ £185 public and private sector         

Delivered through the medium of English.

What are the effects of recent legislation on your financial policies? This course will give you the opportunity to review good practice in terms of financial policies, consider example formats and structures and discuss with others the pros and cons of existing practices.

How confident are you that your policies are thorough, robust and appropriate? All charities require effective financial policies and procedures to enable staff and volunteers to work safely and effectively and reduce the risk of mismanagement or misuse of funds. This course will give you the opportunity to review good practice in terms of financial policies, consider example formats and structures and discuss with others the pros and cons of existing practices.

Learning outcomes: By the end of the course participants will be able to:

  • Be aware of good practice in terms of financial policies;
  • Review existing policies against an organisational policy framework;
  • Understand legislative factors impacting on financial policies;
  • Opportunity to share good practice examples.

Who this course is for: This course will be beneficial to any director, finance worker or treasurer who is involved in the writing and/or reviewing of policies.

Read more and book your place here >>>


Introduction to Positive Behaviour Support (PBS) training with Learning Disability Wales

20 June 2018 in Cardifflogo

This one day course will provide participants with an introduction to Positive Behavioural Support; an evidence based approach to improving well-being and reducing challenging behaviour with people with a learning disability and other vulnerable groups.

After completing the course participants will be able to:

  • understand some key concepts of behaviour;
  • define challenging behaviour;
  • consider values and ethical intervention;
  • define the key characteristics of Positive Behavioural Support;
  • describe a three stage Positive Behaviour Support Plan;
  • sign post to more in-depth accredited training in PBS.

This course is designed for senior managers, first line managers, family members, carers and support workers.

Click here for more information and to book your place >>>


Free workshops - Introduction to PQASSO and the PQASSO Quality Mark

Do you want to strengthen governance, better identify risk, deliver better services for users, improve operating logopractices and better demonstrate outcomes in your third sector organisation?

Then join one of the free two-hour workshops to find out more about the PQASSO quality standard.

Who should attend? Anyone interested in developing and supporting strong third sector organisations including trustees, staff, volunteers, funders, commissioners and contract managers.

Go to NCVO’s website to book your place at one of the workshops:

28 June , 2018 – Colwyn Bay

15 October , 2018 – Cardiff

To find out more contact Heledd Kirkbride, PQASSO Wales Officer – or T: 07376 602320 


Armed Forces Pathways free courses for those aged 18 +

The Armed Forces Pathway Scheme is aimed at people, aged 18 + who show an interested in a career in the Front page of leafletArmed Forces. 

The scheme reinforces the following key messages:

  • Informative learning experiences - Life Skills;
  • Outward-bound personal development activities;
  • Armed Forces career advice session;
  • Make new friends;
  • Adventure;
  • Learn new skills;
  • Gain recognised qualifications;
  • Build a great CV and much more...

The free training will hopefully give you a greater insight into the Armed Forces and help with subsequent career / employment choices. However, if you do elect to join, this will provide you with an opportunity to train, learn new skills and enhance your chances of employment elsewhere.

Read more here >>>

Download application form here >>>

For further information contact:WO1 Neil Martin, Army Youth Engagement Officer, 160th Infantry Brigade and Headquarters Wales, T: 07970 879621or E:


Learn to use your Tablets, Laptops or smartphones - free courses for all!

Do you struggle to understand technology?
Do you know how to connect your tablet or smartphone to get free internet use?
Do you have an e-mail address?
Would you like to buy online?
Would you like to transfer your music CDs onto your phone?

Come along to Bridgend County Borough Council's Adult Community Learning FREE sessions at:

Pencoed Library from 9.30am - 12.30pm
Bridgend Register Office from 2 - 4.30pm

Maesteg Sports Centre from 9am - 12.30pm
Sarn Life Centre from 9.30am - 12pm
Aberkenfig Library from 2 - 4.30pm

Pyle Life Centre from 9am - 12pm
Ogmore Valley Life Centre from 2 - 4.30pm

Read more here >>>

For more information contact:
Andrew Evans, E-learning Manager, E: T: 07789 371810
Karen Johns, E-Learning Tutor, E: T: 07789 371811

Learndirect courses:
You are also able to register for FREE Learndirect courses. They have courses suitable for absolute beginners logoand can help you progress to qualifications in IT such as, the internationally recognised ECDL which shows great competency in using Microsoft Office programmes e.g. Word Processing, Spreadsheets, Internet and E-mail, Presentations, Files and folders etc.Learning with Learndirect is flexible. You can do all courses at any locations that have internet access including your own home or at a library during one of our informal drop-in sessions. Courses are broken down into bite-size chunks and you can learn at your own pace.

For more information contact:
Andrew Evans, E-learning Manager, E: T: 07789 371810
Karen Johns, E-Learning Tutor, E: T: 07789 371811

English and Maths help at the Ton Pentre Suite:
If you need to brush up on your English or maths, the Ton Pentre suite in Pyle Life Centre offers you the opportunity to gain new skills and help you to work towards a qualification. They can help you access a range of free Learndirect courses suitable for beginners in many subjects including basic maths, English and IT; all in a friendly and informal environment.

For more information, contact:Lynn Cabble, Basic Skills Development Worker, E:


Would you like help in going online? Join FREE digital sessions in a library near youlogo

Did you have a new digital device?

Would you like help in going online?

Bring your tablet, smart phone or laptop along, or just log into one of the library's computers and they could help you master some of the following:

• Setting up an email;

• Sending a photo or document to a friend;

• Getting onto Facebook.

• Downloading apps.

Digital Drop in sessions are held at the following locations and times:

Aberkenfig Library  - Mondays and Tuesdays from 9.30am - 6pm 
Betws Library - Mondays from 10am - 12pm
Bridgend Library - Thursdays from 10am - 12pm
Maesteg Library - Tuesdays from 10am - 12pm
Pencoed Library - Tuesdays from 2 - 5pm
Porthcawl Library - Mondays from 9.30am - 1pm and 2 - 6pm
Pyle Library - Mondays from 2 - 4pm
Sarn Library - Thursdays from 10am - 12pm

Read more here >>>

To join Awen Libraries digital sessions you just need a librray card and PIN number.


The Bridgend Employment Pathway - helping you into workposter

Are you aged 25+, not in employment and live in Bridgend?

You could be eligible to access fully-funded training to support your progression back into work.

The Bridgend Employment Pathway is a new fully-funded initiative that helps you to gain the skills you need to find and stay in work if you are not in employment - whatever your experience of work.

Places are limited and you will be expected to attend training sessions two days a week for three months.

Are you aged 25+, not in employment and live in Bridgend?

Read more here >>>

For more information, call Richard Hywood, T: 07557 280561or visit


Free part time Access Course from The Open University in Wales

Do you know learners who would like to take the first steps into higher education? logo

To open up higher education, The Open University in Wales is offering a number of free places on the People, Work and Society Access Course for people living in Communities First and other priority areas in Wales. This project is funded by the three Reaching Wider partnerships in Wales. After completing the Open University course, students will be able to either continue their studies with The Open University or will be guaranteed an interview at one of the partner institutions.

  • Places for this project are limited so please pass the course information on to any learners who may want to apply, as soon as possible; 
  • Eligibility criteria apply. Learners will need to live in Communities First areas or other priority postcodes; 
  • Those who aren’t eligible for this project, but are on a low household income may be able to secure funding for study with The Open University

If you live in South East Wales (Vale of Glamorgan, Rhondda Cynon Taff, Merthyr Tydfil, Caerphilly, Cardiff, Newport, Blaenau Gwent, Torfaen, Monmouthshire and Bridgend) ontact E: 

If you live in South West, Mid or North Wales: please provide them with some key information. They will be in touch to confirm your eligibility and provide you more information on this project.

 The People, Work and Society Access course starts in February 2018.

For further information E:


​Gofal training courses

Gofal’s Journeys project runs training and psycho-educational courses for organisations or through communitylogo

Courses include:

  • Depression busting;
  • Mental Health awareness;
  • Stress management;
  • They can offer a menu of training for GP practices to meet requirements, following Directed Enhanced Service (DES) topics;
  • Mental Health First Aid (Wales);
  • Youth Mental Health First Aid (Wales);
  • Self-harm awareness;
  • ​Bespoke training.

Read more here >>>

To book or find out more information call Journeys, T: 02920 692891 or E:


Community Engagement and Empowerment session

There is an increasing awareness on the part of public bodies and organisations of the need to directly involvelogo communities in the creation of local services and strategies. Consequently this training session would be of interest to all those seeking to develop partnerships and working relationships with community groups and residents.

The session can take the form of a full days training or half day workshop and will explore the following areas of interest.

  • Why involve communities?
  • Approaches that encourage inclusive participation;
  • Developing community expertise;
  • What is community empowerment?
  • Community empowerment and effective partnerships.

The learning will be interactive with many opportunities for discussion. If you have a suitable venue and a minimum of six interested participants then the session can come to you either as a half or full day event. Tony Lewis is an experienced trainer in the fields of community engagement and development. He has 25 years practical experience in the voluntary and statutory sectors.

For more information or book call 01269 592592 or E:


Free online courses from the Open University


Did you know…..  there are dozens of high quality online courses from the Open University that are free including accounting and book-keeping!

Work at your own pace, learn about these topics to help you run your group well! They range from introductory to advanced – start at whichever level suits you!

Courses include:

  • Introduction to bookkeeping and accounting;
  • Fundamentals of accounting;
  • Building relationships with donors;
  • Campaigns and organisations;
  • Introducing the voluntary sector;
  • Working in the voluntary sector.

Read more here >>>


In-house training with Learning Disability Wales

If you have a number of people who all want the same training you could save money and time by arranginglogo in-house training from Learning Disability Wales.

They can also tailor existing courses or design an entirely new course to meet your staff’s needs and training objectives.

Courses that maybe of interest to your organisation:

  • Person Centred Thinking Skills;
  • Making Information Easy to Read and Understand;
  • Effective Communication with People with a Learning Disability;
  • Understanding Autism Spectrum Conditions
  • Communication Through Touch

Take a look at their in-house training courses here >>>

To discuss your training needs and for more information on pricing and availability E:

They usually confirm an in-house training course within one to two of receiving the request, but will get in touch with you should we have any difficulty in doing so.

For further details contact Inacia Rodrigues - Training Administrator, Learning Disability Wales, T: 029 2068 1174 / Reception, T: 029 2068 1160.


Learn online with WCVA’s Learning Zone

Wales Council for Voluntary Action (WCVA) has just launched a brand new online learning website offering a logorange of courses and resources specifically tailored for the third sector in Wales.

WCVA's Learning Zone offers an accessible and easy way to learn online. The site will host a range of standalone courses, as well as provide additional content and resources to enhance our traditional classroom based sessions.

If you're new to online learning, fear not! The Learning Zone provides simple guidance for everything you will need including:

  • setting up your account
  • navigating the site
  • progressing through a course
  • getting in the learning 'zone' - how to prepare yourself to learn online

What's on the Learning Zone right now?

Visit right now to get your online learning journey started.