Offices closed to visitors

Zoom Meeting Screen

Whilst our offices are closed to the public, we are still working hard and are contactable by video, email and phone.

We are also operating a ‘Stay healthy at Home’ out of hours service during evenings from 5 – 8pm and weekends 9am – 8pm for people who are genuinely isolated. This service helps connect people to community resources and groups who can provide assistance. Please call: 07851 248576.

Higher-level restrictions in force to control coronavirusCovid Test stock image

Level 4 restrictions was introduced in Wales from Midnight 19 December 2020: 

  • Non-essential retail, close contact services, gyms, leisure centres and hospitality will close;
  • Stay at home restrictions will be in place;
  • Work from home.

We must all continue to stay home, protect the NHS and save lives.

Here’s what you can and can’t do.

You must stay at home to save lives

Coronavirus has not gone away. This means that there is a very high risk of catching coronavirus. It is very important that we follow the rules. Everyone must stay home to stop the spread of the virus.

Read this easy to read guide explaining what everyone must do to stop the spread of coronavirus here.

Welsh Government issue new guidance if children unwell

The policy now is that children should stay home from school if they feel unwell in any way. If they have any of the three symptoms of Covid (new continuous cough, fever or high temperature, loss of, or change in, sense of smell or taste) then they should also get tested. Find out more here

Community vaccination centres will reopen at the start of March

At the beginning of March, a new community vaccination centre will open at Maesteg Leisure Centre and the centre at Ravenscourt in Bridgend will re-open. Read full article here.



COVID-19 vaccinations: prioritisation of individuals with learning disability or severe mental illness

Guidance on COVID-19 vaccination of eligible unpaid carers as part of priority group 6

The health board has set up a  dedicated helpline to try and assist people with enquiries.
It’s open Monday to Friday from 10am – 4pm. T: 01685 726464.

You can also email:
(monitored Monday to Friday from 10am – 4.30pm)

Find out more about vaccinations here
The health board has also produced an information page

Be alert to vaccine fraud!

Criminals are using the COVID-19 vaccine as a way to target the public by tricking them to hand over cash or financial details. They are sending convincing looking text messages letting people know they are eligible for the vaccine or phoning people directly pretending to be from the NHS, or local pharmacy. Read more here.

  • If you receive a call you believe to be fraudulent, hang up;
  • If you are suspicious about an email you have received, forward it to
  • Suspicious text messages should be forwarded to the number 7726 which is free of charge;
  • If you believe you have been the victim of fraud or identity theft, you shouldreport this directly to Action Fraud online at or call 0300 123 2040.

If you have any information relating to vaccine fraud you can stay 100% anonymous by contacting Crimestoppers COVID Fraud Hotline online at or call 0800 587 5030.

Eligibility criteria for the Self-Isolation Support Payment widened

More people will now be eligible to apply for the £500 Self-Isolation Support Payment the Minister for Housing and Local Government, Julie James has announced.

Key points below:

  • Scheme has been extended until June 2021;
  • Applications can now be made from people with a personal income of less than £500 a week, and those on Basic Statutory Sick Pay who have been asked to self-isolate by TTP, the NHS Covid-19 App or their child’s educational setting;
  • There’s a possibility for further extension until October 2021.

Read more here

Covid-19 testing facilities in Bridgend County Borough

A long-term walk through testing facility is now open at the Bowls Hall car park of Bridgend Life Centre
The site is open 8am to 8pm, seven days a week. You will need to book an appointment in advance by visiting the Welsh Government website or by calling 119.

Drive-through mobile testing facility at the Halo Swimming Pool on Marshfield Avenue in Pyle, CF33 6RP
Open 9am – 4pm daily.
You will need to book an appointment in advance by visiting the Welsh Government website or by calling 119.

You can find out where all testing units in the area are located here.

Please only attend if you are showing symptoms of coronavirus such as a high temperature, a new persistent cough, or a loss or change in your sense of taste or smell.

Community testing to keep Bridgend County Borough safe

One in three people who have Covid-19 don’t know they have it.

Welsh Government has announced that community coronavirus testing will take place in several parts of Bridgend County Borough in March, that will target people who are not displaying symptoms of Covid-19. Find out more here

NHS COVID-19 app an important way to help keep Wales safe

Don’t forget to download and use the app because the more people do so the more it will help reduce and manage the spread of COVID. You can find out how to download the app here.

Keep up to date with Covid-19 news

Where to find the latest information:

You can also find out more information about the latest developments, the virus and symptoms here: 

Update your Safeguarding policy for Covid-19

WCVA have produced a handy checklist to help you to keep your policy effective and up to date.

You can access it here.

Guidance for community centres reopening in Wales from WCVA

As community centres are permitted to reopen on Monday 9 November, this latest guidance is intended to outline the changes to the regulations and provide you with practical ways to ensure your centre and actions are compliant. Remember, just because you can reopen your community centre, it doesn’t mean you have to.

Welsh Government updated guidance on reopening and safe use of multi-purpose community centres

This guidance issued is for those managing community centres, village halls, church halls and other community centres, on safely reopening multi-purpose buildings. Read guidance here

The new guidance is be based on the amended Regulations, an up to date version of which can be found at

Opening Village and Community Halls post COVID 19 closure information sheet

This information aims to help community centres think about the process of re-opening and to navigate issues that may arise. It is not an authoritative statement of law and should be read in conjunction with the updated Government guidance, which is regularly updated. However, as at 15 June 2020, the information is based on a two metre social distancing requirement in Wales.

Read information sheet here

The outbreak COVID-19 may be stressful for people

Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with stress and looking after your mental health will make you, the people you care about, and your community stronger. 

Take a look at our Mental health and wellbeing page here

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