BAME helpline now live

Many BAME ( Black, Asian and minority ethnic) organisations in Wales have witnessed increased service demand from BAME community members impacted by Covid-19 needing advice and support.  

A partnership of organisations working together has launched a brand new national multi-lingual BAME telephone helpline to respond to this demand. EYST, in partnership with Women Connect First, Henna Foundation, ProMo Cymru, Wales TUC, and key BAME Stakeholders have received funding from the Welsh Government via to deliver the helpline, initially as a six-month pilot project.

The helpline number is 0300 2225720 , SMS text number is 07537 432415 and the website is

  • Third Sector Support Wales
  • PQASSO Quality Mark
  • Welsh Government
  • Investing in Volunteers
  • Lottery Community Fund
  • Disability Confident
  • Bridgend County Borough Council